![]() Remember to Vote as helpful for others and accept the the proposed Answer if it is relevant to build KB in this Forum. Note: For help understanding renewal and billing dates for Microsoft subscriptions, see the "Billing cycles and schedules" section under "Manage my subscriptions" on the If you see Expires on, then your subscription will expire on that date, unless you renew. The Next charge info shows you when you’ll be charged next, and for how much. ![]() The Renews on date will be just above either a T urn off auto-renew or a Turn automatic renewal off or cancel it beforehand. If you see Renews on, then your subscription is set up to automatically renew on that date, unless you On the Directory Synchronization pane, choose Go to DirSync management. Alternately, you can go to Users > Active users, and on the Active users page, choose More > Directory synchronization. Review the details for your Office 365 subscription. Microsoft 365 or Office 365 is trying to send a message to an email server outside of Microsoft 365 or Office 365, but attempts to connect to it are failing due to a network connection issue at the external server’s location. Sign in to the Microsoft 365 admin center and choose DirSync Status on the home page. If prompted, choose Sign in and enter the Microsoft account email and password associated with your Office 365 subscription.
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